Here are some of our carrier partners’ information:

AIG (Parent company to American General and US Life)
forms
EBA Assigned Service Managers
Chad Rowley: Sales
Chad.rowley@aig.com
617-457-6810
617-457-6820 (fax)
Joanne Souther: Administration
Joanne.souther@aig.com

Local
99 High Street 29th Floor
Boston, MA 02210-2320
617-457-6810
Home Office
P.O. Box 1581
Neptune, NJ 07754
800-346-7692

All administrative transactions should be taken care of in New Jersey.

ALTUS DENTAL
www.altusdental.com

10 Charles Street
Providence, RI 02904
877-223-0577
401-457-7260 (fax)

BLUE CROSS BLUE SHIELD
forms

EBA Assigned Service Managers
Lesha Manchester
Lesha.manchester@bcbsma.com
617-246-6671
617-246-3859 (fax)

Home Office
401 Park Drive
Boston, MA 02215


Hector Gonsalez
hector.gonsalez@bcbsma.co
617-246-3812

Enrollment Form Address
P.O. Box 9145
North Quincy, MA 02171


DELTA DENTAL OF MASSACHUSETTS
www.deltamass.com

Administrative Offices
436 Medford Street
Boston, MA 02129
800-451-1249
617-886-1129(fax)
Customer Service
800-872-0500

GROUP INSURANCE SERVICE CENTER
www.giscinc.com

Corporate Address
Group Insurance Service Center
20 Industrial Park Drive
Pembroke, MA 02359
800-242-4472
781-829-8742 (fax)
Mailing Address
Group Insurance Service Center
P.O. Box 9120
Marshfield, MA 02050

GUARDIAN
www.glic.com

Erika Swanson
One Liberty Square
Boston, MA 02109
617-482-2693 X5323
617-426-8868

eswanson@glic.com
Billing & Claims
617-482-2683 ask for Katie Egan or
Stephanie Antriasian

HARVARD PILGRIM HEALTHCARE
www.harvardpilgrim.org

EBA Assigned Service Manager

Kimberly Paparo
Kimberly_paparo@harvardpilgrim.org
617-509-2581 (phone)
617-509-2685 (fax)

Customer Service
1600 Corporate Park Drive
Quincy, MA 02169
800-848-9995

Member Services
800-848-9995



Administration
93 Worcester Street
Wellesley, MA 02481
800-848-9995

JOHN ALDEN (ASSURANT HEALTH)

www.johnalden.com

North Star Marketing
1900 West Park Drive Suite 105
Westborough, MA 01581

Sales & Customer Service
David Wydom
800-234-6762 X 2 then 3
Fax: 508-898-0639
David.wydom@assurant.com

Physician Network: www.phcs.com

 




Susan Salamone
800-234-6762 X 2 then 5
susan.salamone@assurant.com

MET LIFE
www.metlife.com

4100 Boyscout Blvd.
Tampa, FL 33607

Customer Service Center is determined by policy number: Policy # ending in:

0,1,2
James Blount
813-801-2103
jblount1@metlife.com
3,4
Amy Weldon
813-241-3223
aweldon@metlife.com
5,6,7
Mary Gibson
813-801-2886
mgibson@metlife.com
8,9
Erikka Phillips
813-241-3227
ephillips@metlife.com

NEW ENGLAND AUTO DEALERS
www.neadinsurancetrust.org

NEAD Administrative Offices
40 Washington Street
Wellesley, MA 02481
781-431-1450
781-431-1452 (fax)

Anthem BCBS of Connecticut
Member Services & RX: 800-327-9232
M&N Claims: 800-441-6613
Referral Issues: 800-327-6716

NORTHEAST BUSINESS TRUST
NBT manages our groups of 1-9 with Tufts Health Plan and 1-4 with Harvard Pilgrim healthcare.
www.nbtgroup.com

574 Boston Post Road
Billerica, MA 01821
800-464-0039
978-663-5431 (fax)

Mary Keohane
Customer Service
X41

 




Carol Michalik
Underwriting Service
X17

TUFTS HEALTH PLAN
www.tuftshealthplan.com

EBA Assigned Service Manager
Shawna Theriault
Shawna_theriault@tufts-health.com
800-208-8013 X8040
781-466-8504 (fax)

Customer Service and Administration
333 Wyman Street
P.O. Box 9112
Waltham, MA 02454

Member Services
800-462-0224

THE STANDARD

Billing Info:

Contact Person: Angela Partain
Address: 900 SW Fifth Ave
City, State, Zip Portland, OR 97204-1282
Contact Phone 800-633-8575
Contact Fax: 800-378-2403
Contact E-mail apartain@standard.com

Employer Customer Service
Contact Person: Angela Partain
Address: 401 Edgewater Place, Suite 520
City, State, Zip Wakefield, MA 01880
Contact Phone: (800) 633-8575
Contact Fax: (781) 245-1853
Contact E-mail apartain@standard.com

Employee Customer Service
(800) 633-8575
STD/LTD Claims (800) 426-4332
Life Claims (800) 628-8600

UNITED HEALTHCARE
Member Services: 800-357-0978
For all other information, contact EBA. Each client has individual contact information.

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